Privacy Policy

On Track Parenting has a commitment to your privacy and the protection of your information. If you have received a mailing from us then your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or you have previously purchased or expressed interest in our products or services.

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you. Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your details. If you wish to do this, simply follow the instructions at the end of any email.

Customer Service and Delivery Policy

On Track Parenting, is committed to delivering you high quality training on time according to the agreed schedule.

Product delivery will be either electronic or physical.

All electronic product delivery will be notified via email so that you have the opportunity to download the content to your own PC to consume as is convenient.

All physical product delivery will be either inclusive of shipping costs or you will be notified of any shipping costs at the time of checkout so that you can make an informed decision. We do not have any flat shipping rates that we use, as it varies on a case by base basis depending on the weight and size of individual parcels. All shipping costs will be clearly labeled.

Delivery timeframes vary from state to state because of the large geographical distances within Australia.  All deliveries are shipped from Perth WA.  Orders are dispatched within 1-2 business days. Delivery to capital cities is consistently 3-5 business days from time of purchase.  Delivery to regional areas is 1-2 weeks from time of purchase.

If there is a longer than usual fulfillment time all customers will be notified within 2 business days. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

On Track Parenting will ship products to customers both in Australia and Internationally as requested. We deliver products Australia wide using Australia Post.

Computer Data Policy

Any personal information collected by On Track Parenting will not be transferred to or shared with any third party without your consent.

Credit Card transactions are performed securely using the latest 128-bit Secure Socket Layer (SSL) encryption technologies. Credit card transactions for all transactions are processed in Australian Dollars (AUD).

128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support team via our ‘Contact Us’ page.

Refund Policy

On Track Parenting offers a wide range of products and services.  As a result there is no one standard refund policy that covers all products and services.

The refund policy varies from product to product in terms of duration and terms and conditions associated with the refund.  The refund terms and conditions for each individual product and service is stated in the ‘Guarantee’ section of the sales letter for that product.

PLEASE WAIT A MOMENT AND HEAR ME OUT

PLEASE WAIT A MOMENT AND HEAR ME OUT

FACT IS: "It's not a matter of IF life will throw obstacles and hurdles at you... it's WHEN."

And more than that, if you don't have the strategies in place to cope (and bounce back), then you WILL find yourself struggling to some extent.

You see... I have counselled people from all walks of life (surgeons, managers, truck drivers, sales executives, miners, accountants, teachers, nurses, administrative assistants, students, etc) and the one thing that remains the same is they are all just normal people trying to live a happy and fulfilled life but something went wrong in their career, relationships, health or finances.

The thing is, because they didn't have the skills ingrained into their subconscious (by the way most people don't) they found themselves lost, anxious, depressed, overwhelmed, angry or powerless.

And throughout my years of counselling, I've come to realise one of the best lines of defence for protecting yourself in all the big areas of life (career, relationships, health and finances) is to create and implement a self-care plan.

That's why when COVID19 started to dramatically change the way we live and interact, I realised it was my duty to guide people through putting their own self-care plans together so you can not just survive but even find a way to thrive now and post-COVID.

So, please... before you leave, take a moment to reconsider how much your wellbeing can mean to you.

Now I have been working in the field for 20 years now and I can assure you there is no better thing you can do for yourself and your family then to make sure you make the time to take care of yourself.  After all, as someone once said, "if you don't make time for your wellness, you will be forced to make time for your illness.

Check out the reasons why you should get started at the bottom of the page, or contact us directly to get your questions answered by email: info@ontrackparenting.com , phone: 0458360666 , or at our Facebook page: www/facebook.com/synergymindsolutions

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